Deadline for Proposal Submission: September 16, 2022. Please email a PDF of the proposal to: and

Questions about this RFP should be submitted to by August 15, 2022. 

The City of Philadelphia’s Office of Innovation and Technology (“OIT”) and the Mayor’s Fund for Philadelphia (the “Fund”) seek an entity to coordinate a city-wide computer recycling, refurbishing and community tech support effort. The goal of this effort is to create a sustainable model for providing free and low-cost devices and city-wide technical support to residents in need to extend the lifespan of residents’ devices. We envision a model that includes:

  1. a robust device collection operation that includes e-waste vendors/recyclers with current accreditation under the e-Stewards or R2 certified appendix B standards. 
  2. a device refurbishment program that follows established standards for data sanitization and security.
  3. a device redistribution program through which residents can receive free and / or low-cost devices.
  4. a program that offers reasonable free or low-cost tech support that includes IT help desk support and device repair to Philadelphia residents in need across the City.

This opportunity will provide start-up funding for the first two years of operations for the winning Applicant to provide these services in Philadelphia, with the expectation that the selected Applicant develops a sustainable funding model for continued operations beyond Year 2.

Register for one of the pre-proposal webinars: 

To view the RFP, click here: Computer Refurbishing-Tech Support RFP_FINAL2

To view a copy of the informational webinar, please click here: Refurbishing and Tech Support RFP Info Session Deck