The City of Philadelphia’s Office of Innovation and Technology (“OIT”) and the Mayor’s Fund for Philadelphia (the “Fund”) seek an entity to coordinate a city-wide computer recycling, refurbishing and community tech support effort. The goal of this effort is to create a sustainable model for providing free and low-cost devices and city-wide technical support to residents in need to extend the lifespan of residents’ devices. We envision a model that includes:
- a robust device collection operation that includes e-waste vendors/recyclers with current accreditation under the e-Stewards or R2 certified appendix B standards.
- a device refurbishment program that follows established standards for data sanitization and security.
- a device redistribution program through which residents can receive free and / or low-cost devices.
- a program that offers reasonable free or low-cost tech support that includes IT help desk support and device repair to Philadelphia residents in need across the City.
This opportunity will provide start-up funding for the first two years of operations for the winning Applicant to provide these services in Philadelphia, with the expectation that the selected Applicant develops a sustainable funding model for continued operations beyond Year 2.
To view the RFP, click here: Computer Refurbishing-Tech Support RFP_FINAL2
To view a copy of the informational webinar, please click here: Refurbishing and Tech Support RFP Info Session Deck
To view questions and responses related to this RFP, please click here: Computer Refurbishing RFP FAQ